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PRIVACY POLICY 

Last Updated: 04/11/2023

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Thank you for visiting Blissed Out ("we," "us," or "our"). This Privacy Policy is designed to help you understand how we collect, use, disclose, and safeguard your personal information. By accessing or using our website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information from you:

Personal Information: We may collect your name, email address, phone number, and other personally identifiable information when you voluntarily provide it through our website or other communication channels.

Usage Information: We automatically collect information about your interactions with our website, including your IP address, browser type, pages viewed, and the duration of your visit.

Cookies: We use cookies and similar tracking technologies to enhance your experience on our website. You can manage cookie preferences through your browser settings.

2. How We Use Your Information

We may use your information for the following purposes:

To provide you with information, services, or products related to our massage services.

To communicate with you regarding appointments, updates, and promotional materials.

To improve our website, services, and customer support.

To comply with legal requirements or to protect our rights and the safety of our users.

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with the following:

Service Providers: We may share your information with third-party service providers who assist us in delivering our services, such as email marketing or website hosting.

Legal Compliance: We may share your information if required by law, in response to a court order, or to protect our rights and the safety of others.

4. Your Choices

You can opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails.

You can request access to, correct, or delete your personal information by contacting us at blissedoutmassage@proton.me

5. Security

We take reasonable measures to protect your personal information, but no data transmission over the internet is completely secure. Therefore, we cannot guarantee the absolute security of your data.

6. Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes to our practices or for other operational, legal, or regulatory reasons. The updated Privacy Policy will be posted on our website with the effective date.

7. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at blissedoutmassages@proton.me.

BOOKING PROCESS

You can make a booking through Our Site, Live Chat or Whatsapp.

 

You may only make a booking up to two months in advance.

 

Your payment details will be requested at the time of booking and payment will be collected when you make a booking. Full payment of the Treatment Fee is due at the time of booking the Professional Service with the Independent professional through us. 

 

The Treatment Fee belongs to the Independent professional who provides the Professional Service. Blissed Out, as the Independent professional's agent, collects or arranges for a third party to collect on our behalf, the Treatment Fee from you. Our receipt of the full Treatment Fee will discharge your debt to the relevant independent professional in respect of that booking.

 

We are appointed by Independent professionals to conclude bookings on their behalf as their commercial agent. Once your booking is accepted by us on behalf of the Independent professional, you will receive confirmation of your appointment from us by email.

 

By making a booking, you are responsible for:

  • Full payment of the applicable Treatment Fee and Cancellation Fee

  • Ensuring the Independent professional has access to your Designated Premises which must, in all cases, represent a suitable space in which the Professional Service can be performed, with all appropriate facilities (including adequate lighting, heating and non-slippery flooring)

  • Ensuring the health and safety of the Independent professional whilst at your Designated Premises.

DISCLAIMER 

As noted above, we introduce individuals seeking Professional Services to Independent professionals seeking to provide such Professional Services. We are not liable or responsible for the fulfilment of any booking or the performance of the Independent professional. You acknowledge and agree that we are not responsible for addressing any claims you have as regards any Independent professional or any Professional Services, however we do try to assist by providing the intermediary services around resolving disputes and complaints as mentioned above.

 

OUR SERVICES ARE GENERAL INFORMATION

Content on Our Site is made available as part of the Services is provided for your general information purposes only. Nothing contained on Our Site or Other Socials are communicated any other way as part of the Services constitutes, or is meant to constitute, advice, opinion or guidance of any kind. We are not a health care provider nor do we provide medical advice or medical treatment. References in Our Site, to “treatment” and “therapy” or any similar terms do not refer to medical treatment or medical therapy. The information presented on Our Site is not intended to diagnose health problems or to take the place of professional medical care. Should you have a medical issue you should always consult with a qualified medical professional.

 

WE CAN NOT GUARANTEE...

We make no warranty or guarantee that Our Site of the Services is suitable for your intended use, error-free, timely, reliable, entirely secure, virus-free or available. We make no guarantee of particular results or outcomes by use of Our Site or any other aspect of the Services.

 

Nothing in Our Terms will exclude or limit any warranty implied by law that it would be unlawful to exclude or limit and nothing in Our Terms will exclude or limit our liability in respect of any: death or personal injury caused by the negligence of Blissed Out, fraud or fraudulent misrepresentation by Blissed Out, or any matter which it would be illegal or unlawful for Blissed Out to exclude or limit, or to attempt or purport to exclude or limit, its liability.

 

We are not liable or responsible for any errors in or failure to provide the Services due to your error or failure to provide accurate and complete information.

Whilst we make every effort to ensure that the Services are available, we do not represent, warrant or guarantee in any way the continued availability at all times or the uninterrupted use by you of the Services. We reserve the right to suspend or cease the operation of all or part of the Services from time to time at our sole discretion.

 

Use of Our Site and the Services is on an “as-is” and “as available” basis. To the maximum extent permitted at law in no event shall we be liable for any direct, indirect, punitive, incidental, special, consequential damages or any damages whatsoever including, without limitation, damages for loss of use, loss of data, lost revenues, loss of goodwill, loss of anticipated saving or profits, or arising out of or in any way connected with the use or performance of the site or services, or with the delay or inability to use the site or services, or with the provision of or failure to provide the site or services.

INDEMNITY 

You agree to defend and indemnify us from and against any claims, causes of action, demands, recoveries, losses, damages, fines, penalties or other costs or expenses of any kind or nature including but not limited to reasonable legal and accounting fees, that arise from or relate to your use or misuse of, or access to the Services and otherwise from your violation of Our Terms.

SEVERABILITY 

If any provision of Our Terms is deemed or becomes invalid, the validity of the other provisions shall not be affected.

GOVERNING LAW AND JURISDICTION 

You agree that Our Terms for all purposes, shall be governed by and construed in accordance with English and Welsh law. You also agree to submit to the exclusive jurisdiction of the English courts as regards any claim or matter arising under Our Terms.

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